Legal · Transparency
Sub-processors
A sub-processor is a third party that Leny uses to help deliver the Service and that may process personal data on our behalf. We keep this list current so customers, regulators, and end users always know who handles their data. For the legal framework that governs these relationships, see our Data Processing Addendum and Privacy Policy.
Get notified of changes. Email info@leny.ai with the subject "Subscribe to sub-processor updates" and we'll add you to the notification list. Per Section 7.3 of our DPA, business customers receive at least 30 days' prior notice of any new or replacement sub-processor.
Active sub-processors
| Sub-processor | Purpose | Data involved | Location |
|---|---|---|---|
| Amazon Web Services | Cloud hosting, storage, and infrastructure for the Service | All categories of Service data | United States |
| Deepgram | Voice-to-text transcription of audio submitted via voice features | Voice recordings; resulting transcripts | United States |
| Anthropic | Large language model inference for AI responses | Prompts and conversation context submitted to the AI | United States |
| OpenAI | Large language model inference for AI responses | Prompts and conversation context submitted to the AI | United States |
| PostHog | Product analytics, session insights, and feature flagging | Account identifiers; device and usage event metadata | United States / EU (as configured) |
| Google Analytics | Aggregate web analytics on public, pre-authentication pages only (never on signed-in clinician/patient pages) | Anonymous page/usage events; IP and device metadata (no account or health data) | United States |
| GoHighLevel | Transactional and notification email delivery | Email address; message content | United States |
Change log
- June 12, 2026 — Initial publication of the sub-processor list.
Contact
Questions about our sub-processors or data-processing relationships:
Leny
7660H Fay Ave, Suite 504, La Jolla, CA 92037
Email: info@leny.ai